Our Approach

We're proud to be different. It's why our clients don't just choose us, they stay with us.

From the moment we first receive your initial enquiry, we want to understand everything about your project, no matter how big or small. We ask lots of questions to find out what your specific requirements are. This level of understanding means we can identify any potential issues early and avoid costly and unnecessary mistakes. We'll then do all the leg work to provide a solution that is right, first time, saving you both time and money.

Working together

You'll have a dedicated Project Manager who looks after every aspect of your installation. Your project's progress is monitored using our Management Information system, helping to keep everyone up to date, to ensure that the project runs as smoothly as possible.

That said, we also know the importance of being able to adapt, because even with the most rigorous planning, issues can still crop up. Our proactive, ‘can do’ attitude means that any problem is dealt with efficiently so that the project stays on track.

The nature of the business means there are often several people from different trades involved and other stakeholders to consider. We know how stressful this can be and we work with you to find a solution which everyone is happy with. This kind of collaboration means that we develop long-lasting partnerships with our clients. Something we’re very proud of.

Giving you peace of mind

From how we handle your initial enquiry right, through to when and how the flooring is installed, you’ll have peace of mind that you’ve chosen the best team for the job by choosing the Hillingdon Flooring Company.